Students Complaints Policy - Southbourne School of English, Bournemouth
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Students Complaints Policy

If you have any problems with your course, you should speak to the Principal.

We have a students complaints policy in place so if you have any problems with your accommodation, you should speak to the Accommodation Officer.

We will always do our best to solve any problems as quickly as possible. If you are still not happy, please speak to the Managing Director or Executive Director.

In a situation where the problem is not resolved, please put your complaint in writing to Mr Paul Gallina. You can also contact English UK, 219 St John Street, London, EC1V 4LY if your complaint cannot be resolved by the school.


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