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British Council accredited · Est. 1966

Our policies, in plain English

Safeguarding, welfare and fair terms — the documents that keep everyone safe and informed.

Accredited & trustedAccredited by the British CouncilMember of IALC — International Association of Language CentresMember of Quality EnglishMember of English UK
Before you arrive

Why is it important to understand our school policies?

It’s a good idea to familiarise yourself with our school’s policies, because they explain important things about how the school is organised and works. For example, the Adult Student Absence Policy explains what to do if you are late, and what will happen if you are absent from school frequently.

This information helps you prepare for your trip to our school in Bournemouth, England. Our Frequently Asked Questions may help too, but if your question isn’t answered, we’re happy to answer it by email at 1966@southbourneschool.co.uk.

We do accept some students with disabilities, depending on the type and severity of the disability.

Policy documents

School policies

Each policy is a short PDF you can read online, download or print.

Adult Student Absence Policy

What happens if you are late or absent, how to report illness, and the attendance levels that lead to a warning or expulsion.

Download PDF (1 page, 158 KB)

Allergy Policy

Why we need full details of allergies and medications when you enrol, the nut allergy form, and the charge if we are not informed.

Download PDF (1 page, 169 KB)

Bullying Policy

Our commitment to a respectful, tolerant school, and what students and staff must do if bullying happens.

Download PDF (1 page, 144 KB)

Child Protection Policy

How we safeguard students under 18 and vulnerable adults: good practice for staff, what must be reported, and our Designated Safeguarding Lead.

Download PDF (4 pages, 239 KB)

Disruptive Students Policy (adults and juniors)

What happens when a student’s behaviour stops others from learning, for adult and junior students.

Download PDF (1 page, 163 KB)

First Aid Policy

Our qualified first aiders, where to find first aid kits and the accident book, and how first aid is given.

Download PDF (1 page, 164 KB)

Junior Student Absence Policy

How we track junior students’ attendance, and what happens if a junior student cannot be found.

Download PDF (1 page, 144 KB)

Student Complaints Policy

Who to speak to about a problem with your course or accommodation, and how to take a complaint further.

Download PDF (1 page, 158 KB)

Student Dress Code Policy

What to wear for an international learning environment, the dress code for students under 18, and what happens if it isn’t followed.

Download PDF (2 pages, 179 KB)

Students Under 18 on an Adult Course

Weekly welfare meetings, curfews, supervision and the law on alcohol and cigarettes for students aged 15–17 on adult courses.

Download PDF (2 pages, 204 KB)

Terms & Conditions

Booking, payment, cancellation and refund terms for all courses.

Read the terms →

Privacy Policy

How we collect, store and protect your personal data, in line with UK GDPR.

Read the policy →
Good to know

Insurance, welfare and visas

Insurance

We recommend that students take out insurance before coming to Britain. Our fees don’t include personal or travel insurance, but we can offer comprehensive medical and travel insurance. Please contact the School Reception to arrange insurance through us.

Administration and welfare staff

Student welfare is important to us. Our experienced and friendly staff are always available to help students with any problems, and our dedicated Welfare Officer is there to talk to during school hours. We like our students to have a good time, too: Reception can help you book tours and coaches, and give you lots of ideas for things to do and see.

Find out more →

Visa applications

Depending on your nationality and the length of your course, you may need a visa, or an Electronic Travel Authorisation (ETA), to study with us. Our visa page explains which applies to you. You can also email any questions to registrar@southbourneschool.co.uk.

Visa information →
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Questions about our policies?

If anything in our policies isn't clear, send us a message and we'll reply within one working day.

Thank you — your enquiry has been sent! We'll reply within one working day. For anything urgent, WhatsApp us on +44 1202 422300.

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