Safeguarding & Child Protection
How we protect every student under 18 — enhanced DBS checks for all staff and for homestay hosts accommodating under-18s, supervision ratios, training and reporting.
PDF coming soon
Policy documents
What governs how we work
Welfare Policy
Our duty of care to all students: accommodation standards, the 24/7 emergency line, and pastoral support.
PDF coming soonTerms & Conditions
Booking, payment, cancellation and refund terms for all courses.
Read the policy →Complaints Procedure
If something isn't right, here's exactly how to tell us — and how quickly we'll respond.
PDF coming soonHealth & Safety
Risk assessments, first aid and fire safety across the school and activity programme.
PDF coming soonPrivacy Policy
How we collect, store and protect your personal data, in line with UK GDPR.
Read the policy →The remaining policy documents are being prepared as PDFs and will be linked here soon. In the meantime they're available on request — contact us and we'll email you any policy.
No obligation · Fast reply
Request a policy document
Tell us which policy you'd like to see and we'll email it to you.