Privacy Policy

Who we are and what we do

We are a privately owned family-run English Language School that provides teaching for international students. We are British Council accredited and a member of English UK, Young Learners English UK, English UK South, Quality English and IALC.

We have three main aims for all our students: to Study and achieve their language goals; to Socialise and make friends from different countries; and to Experience life in the UK through homestay, British culture and visiting destinations across the country.

Our Privacy Statement

1. The protection of your privacy and personal information is important to us. We make sure that we have appropriate security measures in place and that any other organisation we work with to provide a service also meets the same standard as us.
2. We will respect your privacy. You should receive promotional/marketing emails from us only, and we will make sure that the boxes you need to tick if you are happy to receive marketing are presented clearly and at an appropriate time.
3. We will make it clear at the point when we request your information about what we are collecting it for and how we are going to use it.
4. We will collect and use your personal information if we have your permission or we have sensible business reasons for doing so, e.g. collecting enough information to manage or process your course enrolment.
5. We will minimise the amount of information we collect from you to what we need to deliver the services you need.
6. We will be clear to you what information about you we will collect and how we will use it.
7. We will use personal information only for the purposes for which it was originally collected and we will make sure we delete it securely.
8. Our website and active social media accounts are accessible via the internet. Please remember that if you post any comments or links on any of our sites, they can be read and accessed by anyone.
9. If we, our service providers, or our business partners transfer any information out of the European Economic Area (EEA), it will only be done with the relevant legal instruments and security measures being in place.

What information we collect

Students and Group Leaders

Biographical information for enrolment purposes: name, date of birth, gender, nationality. Passport number and expiry date for visa application purposes and UKBA requirements. Information about allergies, medical conditions, medical treatments and room-sharing preferences for accommodation purposes. Contact details including postal addresses, email addresses, telephone numbers and parent or guardian's contact details for consent and safeguarding purposes.

Homestay hosts

Name, date of birth, home address, landline and mobile phone numbers, email address, bank details, DBS certificate's issue date and number, personal character references, signed homestay agreements, signed risk assessments and household description.

Suppliers

Email addresses, telephone numbers, bank account details, processed invoices in the interest of paying suppliers and/or fulfilling a contract.

Employees

Employee's name, date of birth, home address, mobile number, email address, CV, education history, tax and income details, national insurance number, bank details, DBS certificate's issue date and number, referees' professional contact details, first aid training, allergies, next of kin contact details. These are needed for payroll, HMRC submission, employment and safeguarding purposes.

Please note that we do not collect or store credit/debit card details or 'sensitive' information such as racial/ethnic origin, political beliefs, religious beliefs, Trade Union membership, or sexual orientation.

Use of minors' data

We only collect or store personal information about minors (students under the age of 18) in the context of processing their course enrolment, homestay accommodation, transport arrangements, visa applications and travel insurance. This is applicable where permission is obtained by us or a third party acting as the data controller on our behalf (e.g. an education agent acting with parental consent).

Contact

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at our contact page or write to: Southbourne School of English, 30 Beaufort Road, Southbourne, Bournemouth BH6 5AL.

Last updated: February 2025. This policy is subject to change. The latest version is always available on this page.