EFL Teachers
Qualified English language teachers (CELTA/Trinity TESOL or equivalent) for year-round and summer positions.
British Council accredited · Est. 1966
Work somewhere that feels like family
Teachers, activity leaders, homestay hosts and support staff — if you love working with international students, we'd love to hear from you.
Accredited & trusted
Now hiring
Client Services and Operations Coordinator
We’re looking for an organised, people-focused Operations Coordinator to keep the school running smoothly. You’ll look after our agents, group leaders and partners, run our year-round activities and excursions programme, organise transport and group arrivals, recruit and train our activity staff, and help us prepare for Accreditation UK and IALC inspections.
Client services
- Maintaining positive working relationships with agents, group leaders, students, host families and other partners.
- Ensuring agents and group leaders receive a professional and welcoming service.
- Coordinating arrangements for visiting groups, paying particular attention to the needs of key partners.
- Responding to operational queries and ensuring relevant information is communicated clearly and promptly.
- Running group leader meetings.
- Assisting with arrangements for agent visits and familiarisation visits.
- Working with the academic, accommodation, marketing and front-office teams to resolve issues and provide a positive experience for students and partners.
Activities programme
- Planning, organising and delivering the school’s activities and excursions programmes throughout the year.
- Coordinating activities for year-round students, summer programmes, visiting groups and mini-stays.
- Overseeing all daytime activities, excursions and evening activities, at the school and off-site.
- Ensuring activities are properly organised, staffed in line with British Council requirements, and delivered to a high standard.
- Preparing activity schedules, making bookings, and checking equipment and supplies.
- Monitoring the quality of activities and feedback, and dealing with areas identified as needing improvement.
- Ensuring staff have the information, resources and support they need to carry out their responsibilities.
- Ensuring registers are completed and transferred to computer, and that all records and schedules are accurate.
- Purchasing supplies for activities as necessary.
- Promoting the activity programme to students, producing posters and updating noticeboards in school.
- Handling and recording money received from activities, and issuing money for buses and train tickets to activity staff.
- Reconciling the petty cash log and money taken with the Managing Director every week.
- Ensuring timesheets for activity staff are given to the wages manager each week.
- Reviewing and updating risk assessments annually.
- Holding the activities telephone.
Transport and group logistics
- Booking the transport needed for excursions, activities, group arrivals and departures, and other school requirements, including coaches, minibuses, taxis and other providers.
- Coordinating all student and group arrivals and departures throughout the year, ensuring timings, transport and staffing are organised.
- Liaising with transport companies, agents, group leaders and school staff so that arrangements run smoothly.
- Coordinating excursion departures, ensuring students and staff are ready and transport is available at the right time.
- Dealing efficiently with transport changes, delays and unexpected problems.
Human resources and staff employment
- Recruiting and employing new activity staff.
- Checking references and carrying out DBS checks for activity staff.
- Issuing contracts of employment to staff.
- Maintaining accurate, up-to-date staff records, employment documentation and training records.
- Preparing and updating activity staff handbooks.
- Training activity staff for their roles.
- Handling confidential staff information professionally and appropriately.
Student welfare and safeguarding
- Familiarising yourself with, and following, school policies and risk assessments.
- Following the Safeguarding Policy, which includes the Child Protection, Social Contact with Minors, Child Sexual Exploitation and PREVENT policies.
- Working with the school’s Welfare and Accommodation Officers to ensure students receive appropriate care and support when needed.
- Reporting any safeguarding concerns promptly to the Designated Safeguarding Lead.
- Training activity staff and ensuring they understand and follow the relevant student welfare and safeguarding procedures.
- Following the school’s procedures for dealing with incidents, concerns and emergencies.
Accreditation and quality assurance
- Assisting with preparations for Accreditation UK and IALC inspections.
- Organising and maintaining the documentation, records and evidence required for inspections and accreditation.
- Liaising with relevant staff to ensure information is accurate, complete and submitted on time.
- Implementing agreed actions or improvements following inspections and reviews.
Other duties
- Identifying opportunities to improve procedures and maintain high standards across the school.
- Maintaining the school’s reputation for good organisation, communication and student care.
- Helping with routine office duties as required, such as answering the telephone.
- Attending meetings and courses when required.
- Holding the emergency phone and covering weekend group arrivals and departures, on a rota with the Accommodation and Welfare staff.
- Setting a professional example through behaviour and dress.
- Any other reasonable duties set by the Managing Director.
How to apply
- Download and complete our application form, typing directly into the boxes.
- Email it to Paul Gallina, Managing Director, at paul.gallina@southbourneschool.co.uk.
- Shortlisted applicants will be invited to an interview.
All appointments are subject to an enhanced DBS check, satisfactory references, and identity and qualification checks. Applicants who live outside the UK must also provide a police check from their country of residence.
Opportunities
Roles we recruit for
Activity Leaders
Energetic leaders for our summer activity programme — sports, excursions and evening socials.
Welfare & Support Staff
Caring people to support student welfare, airport transfers and front-of-house.
Homestay Hosts
Not a job — a way of life. Welcome international students into your home and earn while you do.
Learn about hosting →Safeguarding: enhanced DBS checks
Every member of staff at Southbourne School of English holds a current enhanced DBS check, and so does every homestay host who accommodates students under 18. We'll guide you through the process as part of your application — there's nothing to arrange before you get in touch.
Why work here
Small school, big heart
- ✓A genuinely friendly teamFamily-run since 1966 — you're a name, not a number.
- ✓Ten minutes from the beachLunchtime swims are a legitimate perk.
- ✓Students who want to be hereMotivated learners from 50+ countries make every class a pleasure.
No obligation · Fast reply
Apply or ask a question
Complete the form below to tell us about yourself and the role you're interested in — attach your CV when we reply, or email it directly. All appointments are subject to an enhanced DBS check and satisfactory references.